Help & Instructions

Help and Instructions

FAQ

Q: What MPC software/hardware is compatible with Cubilas expansions?

You can use these expansions in the MPC 2 & MPC 3 Software, the free MPC Beats software, in any DAW using the MPC VSTi and in standalone mode on the following MPC hardware models: MPC X, MPC X SE, MPC One, MPC One+, MPC Live, Live II, MPC Force, MPC Key 37, MPC Key 61 and any hardware compatible with XPM files.

Q: Do you have packs for vintage MPCs? (60/1000/2000/2500/etc)

Not currently. Cubilas expansions are quite large, but lite versions of some expansions are in the works.

Q: I placed an order and did not receive anything?

If you were not automatically redirected to your Downloads Page and did not get an order confirmation email in your inbox, make sure to check your spam / junk e-mail folders for your order confirmation email. Large expansions and collections must be put together manually, so please allow some time. Cubilas.com is in Eastern Standard Time. If you are still having trouble, please contact me on instant web chat or send me a message if I am unavailable

Q: I purchased the Complete Collection Digital Download. Where is it?

You will be sent a link to your personal folder containing your expansions within a few minutes. Please check your email. Sometimes it can take up to 24 hours to receive a link to your personal folder.

Q: I downloaded and cannot extract the standalone files, or the extracted files contain no sound / no samples / no programs / no previews?

Your computer's default archive software may have missed some files; these expansions are heavily compressed for quicker download.

Try extracting the 7z file again with a free 7z decompressor:
Mac : Unzip One or The Unarchiver
PC : 7-Zip

Q: I am experiencing an issue completing checkout, my preferred payment method is not listed or have other questions?

Please Click here to chat with me directly. If I am currently unavailable, either leave your email in chat or click here to send me an email - I'll get back to you ASAP.

Q: I would like a certain piece of gear converted to an MPC Expansion.

I'm happy to hear your request and honor it if possible. Shoot me a chat and we can talk about it :)

Q: I previously purchased the Complete Collection. Can I get the latest expansions?

You will be automatically notified with a discount code when new expansions become available. If you are looking to upgrade from a legacy version of the Complete Collection, please start a chat with me. If I am currently unavailable, either leave your email in chat or send me an email.

Q: Can I use these instruments in other software DAWs?

You can use the MPC VSTi inside of your compatible DAW. Kontakt and SoundFont versions of some expansions are also available, Ableton and more coming soon!

Digital Download Purchases:

Most digital downloadable purchases include the following three items:

XPN file - expansion file for installing in the software
7z compressed file - the standalone version of the expansion
“README – Instructions.pdf” including more details and step-by-step installation instructions with pictures.

NOTE: The XPN and the standalone 7z both contain the same instruments.

The standalone version of larger expansions contains a single expansion folder, where as some XPN versions have been split into smaller files for easier software installation. This is due to a size limitation of the XPN file format and MPC Software. Not all expansions have an XPN package.
You can also install the standalone version in the MPC Software if you'd like, or export the XPNs to standalone.

Choose an option that suits your needs. You do not need to download or install both.

Physical Device Purchases:

Please allow 1-5 business days for processing on physical orders (SD Card / USB Stick / HDD / SSD.)

Most hardware items and storage devices ship out within one business day after purchase.

International deliveries can take up to 30 days in extreme cases but usually arrive in 1-2 weeks.

Internal SSD & HDD purchases require manual installation into your hardware MPC.

Refunds, Returns & Replacements

Since downloads cannot be returned like a physical product., I do not offer refunds or returns on any digital downloadable products.

All sales are final.

If you encounter an issue after receiving a physical USB Stick, SD card, SSD or HDD, please Contact Me directly for a replacement.

Thank you for understanding!

Kontakt instrumets are compatible with Kontakt 6.2 and above. They are not compatible with the free Kontakt Player.

How do I get in touch with someone at Cubilas.com?

You can usually reach me on my Web Chat during normal business hours (EST) or please send me an email using my Contact page.

I don't outsource; it's just me here. Happy to answer your questions or simply have a chat with you when I'm available.

Disclaimer of Affiliation

Cubilas.com creates original audio sample content for music production equipment. We are not affiliated with, endorsed by, or in any way officially connected with Akai, inMusic Brands, Inc., Moog, Korg, Yamaha, Arturia, Roland, Casio, BOSS, their subsidiaries, or any other company or product mentioned on this site. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them. All brands, logos, makes & models of equipment sampled are used for description and reference purposes only and are property of their respective copyright/trademark holders. If you feel your brand or trademark is being displayed or used improperly, please contact me immediately.